Frequently asked questions
Getting started
How does 5WInfo work?
Describe the hiring decision-makers you want to reach — job title, industry, location, company type. We match that against continuously refreshed hiring-intelligence data and deliver a verified Hiring Intelligence Package with the contacts you request.
Do I need a credit card to start a trial?
Yes — a payment method verifies your account before the trial activates. You won't be charged until your trial ends, per your billing plan.
Is my business phone number required?
Yes. We verify it with a one-time SMS code as part of account setup, alongside email verification, to keep the platform limited to genuine business accounts.
Data & pricing
How fresh is the lead data?
Hiring opportunities are sourced from active hiring signals and refreshed continuously. Every record includes a confidence score reflecting our assessment of its accuracy.
Can I filter out staffing agencies?
Yes — the Lead Marketplace lets you require direct employers only and exclude staffing/recruiting agencies.
How is pricing calculated?
Pricing is graduated by volume: $10/lead for the first 100, $9/lead for the next 100, $8/lead up to 500, and $5/lead beyond that — like a tax bracket, not a cliff. Priority and Exclusive delivery add a per-lead surcharge.
What do I actually receive?
Company, job title, decision-maker name and title, verified business email, work phone (when available), industry, company size, hiring status, and a confidence score — delivered as a downloadable CSV.
Account & security
Can multiple people on my team use one account?
Team accounts are on our roadmap. Today, each account is tied to one business user.
How do I cancel?
Reach out to us anytime from the Contact page or your account Settings, and we'll help you close out your account.